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FREQUENTLY ASKED QUESTIONS

What is a Podiatrist?


A Podiatrist is a health professional who deals with prevention, treatment and rehabilitation of conditions of the feet and lower limbs. The conditions include those resulting from bone and joint disorders such as arthtitis and soft-tissue and muscle pathologies, as well as neurological and circulatory disease. A Podiatrist can diagonose and treat any complications of the above which affect the lower limb, including skin and nail disorders, foot injuries and infections.




Do I need a GP Referral to see a Podiatrist?


No, you do not require a referral to consult with a Podiatrist.




Am I covered for Podiatry under my private health fund?


Podiatry is usually covered under "extras" in your private health fund. We reccommend checking with your health fund provider prior to your appointment to check what services you are covered for and level of rebate.




Am I covered for Podiatry under Medicare?


Medicare coverage is only for patients who have an Enhanced Primary Care Plan (EPC) from their GP. Castle Hill Podiatry is a private billing practice. It is our policy that payment for any consultations is to be made at the time of your appointment. Payment can be made by cash, EFTPOS, or credit card. The current Medicare rebate for Podiatry is $55.10 and DOES NOT cover the full cost of a consultation. After payment is made, we will lodge the claim to Medicare on your behalf and the rebate is transferred to your bank account that is set up with Medicare.




Do you accept Department of Veterans Affairs (DVA) referrals?


Yes, we do accept DVA refferals from your GP.




Do you accept workers compensation patients?


Yes, we accept patients under workers compensations with a GP refferal letter and a letter from your insurance pre-approving the initial consultation.




Should I remove nail polish prior to your appointment?


Yes, we ask all of our patients to remove any nail polish, shellac, or artificial nails prior to your appointment. Removal of nail polish, shellac, or artificial nails will incrue an additional charge of $50 to your consultation.




What payment options are accepted?


We accept cash, EFTPOS, credit card, and AfterPay. We also accept American Express with no additional fee.




Is there on-site parking?


At Castle Hill Podiatry we have limited car parks on premises including disabled parking with easy access for Wheelchairs. There is free residential street parking availanle on Cecil Ave and Parsonage Rd also available.




How can I get to Castle Hill Podiatry?


Our address is 238 Old Northern Rd, Castle Hill NSW 2155. Head north-east on Old Northern Rd, heading towards Castle Towers. We are located on the left before Cecil Ave and the Dan Murphy's and 7-11. We share the building with Beyond Infinity Dental. Public transport: -Castle Hill Metro station is an 8 min walk -Bus Stop: Old Northern Rd after Cecil Ave Stop (Routes 600, 603, 610X, 612X, 619)




Is Castle Hill Podiatry wheelchair accessible?


Yes, we are wheelchair accessible with disabled parking and ramps to easily access our building.





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